Why A Visit From Alpine Maids is Safer Than Ever
Over here at Alpine Maids we have been involved with Cleaning for A Reason since day one. For almost five years now immunocompromised patients have been trusting us to keep their home safe and germ free. The precautions that everybody is taking right now have been a part of every day life for our clients that are immunocompromised, and we have the experience and knowledge to help. Moving forward, we have increased our precautions and procedures so that all of our cleans are completed to even higher standards than what would be for our clients undergoing cancer treatment.
Is it safe to have Alpine Maids in my home?
In a word. Yes. Compared to any other job, our professional cleaning technicians have minimal social interaction with the public, and we have implemented strict social distancing policies that limit their contact with one another and the public at large. Our staff will treat all the solid surfaces of your home with a virucide and sanitizer. As the Covid-19 is actually pretty easy to kill, this should suffice. But as an extra precaution, we will also use an EPA certified disinfectant that is certified to kill 99.9999% of all pathogens, including emerging pathogens like the Covid-19 coronavirus. Our processes will make your home safer, and reduce the risk of exposure from pathogens that may have been introduced to your home from outside sources such as social interactions, deliveries, and more. The disinfectants that we are using are CDC recommended and will kill coronavirus in 1 minute vs up to 10 minutes like household supplies such as Lysol.
What additional safety measures have you taken?
We think one of the most important measure we have in place is our flexible attendance policy, and Paid Time Off. If an employee is not well or someone in their care is not well, they know we cannot have them at work, regardless of how minor the symptoms might be. Their job is secure, and they will be paid from the time they have earned and accrued.
We are asking the same of all of our clients. If they are not well in any way let us know and not have us visit. We are not cleaning any spaces that have had suspected or confirmed cases of Covid-19, but in addition, are limiting our ability to serve anyone who has been ill in the past 14 days. We have eliminated any cancellation policies at this time if they stem from illness.
We are also asking clients that have travelled out of the country recently to let us know and we will wait at least 14 days till we can service their homes. We are asking this of all new customers as well.
We have implemented strict social distancing policies, and most of our staff are now working remotely as a solo cleaners, again reducing their interaction with one another and the public at large. We expect by next week we will have all of our staff 100% remote. This means that we will only be interacting with a MAXIMUM of 3 homes per day.
We have secured a large supply of personal protective equipment for our staff including hand sanitizers, gloves, and shoe covers. If the Covid-19 becomes more widespread in the next several weeks, they will be issued surgical masks and eye-protection as well. We feel these steps are not warranted today, but we are ready to deploy them if necessary. If it would make you feel better for us to be using a mask in your home, we can add that to your cleaning protocol.
What about your tools and equipment?
Only clean tools that have been disinfected are used in your home. We send our teams with a clean and disinfected set of tools for each house. We sanitize the vacuum between homes as well.
Our microfiber and mop pads are sanitized each day. We have always done this and will soon be releasing videos of all of our protective measure for you to see. Our microfiber are placed into soft sided bags that do not make a good hoe for microbes. Once used in your home, we are placing them in plastic bags that are tied off at our staging area outside your door and removed from circulation. All hard equipment will be sanitized before leaving. During these times, we would be happy to use your vacuums, mops, and supplies at your request. All of our vacuums have always have always been HEPA filtered and certified to remove airborne pathogens from your home.
Are you cleaning spaces with confirmed Covid-19 cases?
No. We will not serve any homes or spaces with confirmed Covid-19 cases at this time. Current guidance is that it is safe to do so 14 days after the last symptoms have passed, but in an abundance of caution, we are not taking any jobs of that nature at this time. If that changes, the techs who perform those cleaning jobs will not continue to perform maintenance cleanings for regularly scheduled properties.
Do the products you use to kill the Covid-19 coronavirus?
As a final step in our cleaning process, we have added a disinfecting step. We are using the Brady lemon Scented Disinfectant. EPA Reg. No. 47371-131-33737 along with Clorox Healthcare Accelerated Hydrogen Peroxide Wipes which are both certified to kill emerging pathogens like the Covid-19 coronavirus in 1 minute. Under normal circumstances, we have been an all green non-toxic cleaning company. While our normal products do naturally disinfect, they do not do so quick enough, and we cannot be 100% certain that we are disinfecting each and every surface. In normal times, we believe that would be enough. But in an abundance of caution, we have added the disinfectant to make sure that 99.9999% of all pathogens are killed and removed.
Why is cleaning important right now?
When a surface is soiled or dirty, it provides a perfect breeding ground for pathogens to adhere to and thrive. A thoroughly cleaned surface makes it much harder for a pathogen like the Covid-19 to adhere to. Right now we know that it likes metals, plastics, and solid non-porous surfaces best. It does not adhere well to vertical surfaces but settles and remains on horizontal surfaces for up to 3 days depending on the type of surface. Cleaning and disinfecting surfaces regularly is an important deterrent to the incidental spread of Covid-19.
In addition to regularly scheduled maintenance cleanings, we are also now offering a low-cost disinfection option that you can utilize between full cleaning visits. We have this priced as low as $35 per visit, so you could have us disinfect your home as frequently as possible without racking up the cost to clean as well. This means if we are only coming out monthly, we can swing by and disinfect your home. Please reach out if you are already a recurring customer and interested in this service.